FAQs

  • How do I check the status of my order?
             
    Upon placing your order, please allow up to 5 business days to have it processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email or Facebook Messenger. To get your tracking number, simply send us a message through Messenger or email us at support@geodapper.com and we will have it sent to you. If you did not receive any updates on your order, please Contact Us immediately and we'll investigate.
                 

 

  • How long does shipping take?
            
    Please allow up to 1 week for our order to be processed, and an additional 3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 3-4 weeks. For International orders, please allow up to 4-5 weeks.
               

 

  • Why does shipping takes so long?
              
    Our prices are significantly lower than our competitors since we have relationships with our suppliers to ship direct to the customers! The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.
                 

 

  • I ordered two products but have received only one.. what's happening?
                 
    Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products are shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other.
               

 

  • Do you ship Internationally?
                
    Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
               

 

  • How do I order on your website?
                
    Simply find the product you'd want and click the "Add to Cart" button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
                 

 

  • Does GeoDapper provide a quality guarantee for all the products being sold?
            
    Absolutely! If you do not like it or find damages to the product, Contact Us immediately! We do all we can to ensure your best shopping experience.